Accounts and payment information

If you are a member of a health fund, it is important to check the following prior to your admission:

1.   That your health fund will cover the cost of the procedure and accommodation.
2.   How long have you been with your fund? If you have been a member of your health fund for less than 12 months, your fund
      may not accept liability for the costs of admission.
3.   Is an excess payable for this admission? Most funds require an excess payment.
4.   Pharmacy and pathology, imaging, allied health services,  x-rays and prosthesis may attract additional charges. Check if
      your fund covers any of these.

Phone calls are included as part of your admission with the exception of international calls. Please note that the practitioners may separately bill medical and allied health practitioner fees. These are not included in the estimate from the hospital. Physiotherapy is covered under most funds as inclusive, however there are a few funds that do not cover it as part of an inpatient stay. It is important that you understand the costs involved in your admission to hospital.

Some health insurance policies require payment of an excess or co-payment. This is the portion of the estimated hospital expenses that is not covered by your fund and will need to be paid on your admission.  In addition to the fees charged by the hospital, you will receive separate accounts from the other health care providers involved in your care – for example your surgeon, anaesthetist, surgical assistant, other consultants, pathology companies, medical imaging, pharmacy or allied health professionals.

If you have private health insurance cover we recommend strongly that you contact your insurer to discuss your upcoming admission and determine what your policy covers and if you will need to pay an excess or co-payment.

Non-health fund patients

If you do not have private health insurance and intend to pay the full cost of your hospital stay, you will be provided with an estimate of your hospital costs. This estimate will include the cost of your hospital stay and procedure only. You will need to speak to your doctor and all others involved in your care for a complete overview of their costs. 

Payment can be made by EFTPOS, credit card, cash or bank cheque.

Personal cheques and American Express are not accepted.

Find out about costs and accounts for:

  • privately insured patients
  • non-health fund patients

How to pay your account

On admission day you can pay your hospital fees using:

  • major credit cards (except Diners and American Express)
  • bank cheques

Payment options for non-health find patients

The hospital offers Certegy Ezipay Express – a direct-debit, no interest payment plan. If you are interested please contact us before your admission. We will guide you through the application process. Applications are submitted online and processed quickly.

More information