Non health fund patients
If you are funding the cost of your hospital stay, we will provide you with an estimate of your hospital costs. This estimate will include the cost of your accommodation in hospital and procedure only.
You will need to speak to your doctor and others involved in your health care for a complete overview of costs.
Option for non-health fund patients
The hospital offers Certegy Ezipay Express – a direct-debit, no interest payment plan. If you are interested please contact us before your admission. We will guide you through the application process. Applications are submitted online and processed quickly.
Prior to admission, eligibility will be confirmed with the Department of Veterans Affairs. If a patient has a White card, pre-approval by DVA will be required and carried out as part of the eligibility process. Present your DVA card to Reception on admission.
While in hospital, our specially trained staff will support all DVA-related enquiries for discharge. They can assist with travel, organising any necessary aids for safe discharge and if required, facilitate referrals to Veterans Home care, community nursing and respite/convalescence.
Workers’ compensation of third party insured patients
We require written approval from your insurer prior to your admission.
Third Party, Department of Defence and WorkCover patients are only covered for shared accommodation and will incur additional charges for a private room. Total payment (aside from incidental costs incurred during your stay) must be made on admission, unless admission approval has been confirmed. If private room accommodation is requested and is available, the cost difference will also need to be paid on admission.
The hospital will lodge a claim on your behalf.
Paying your account
Your hospital fees estimate must be paid in total by or on admission day. To find out more go to accounts and payment information
Other costs incurred during your stay are payable on discharge. In some cases, your account will be forwarded after discharge.