Novel Coronavirus(COVID-19)

St Vincent's Private Hospital & St Vincent's Health Australia is working closely with the State Government’s Department of Health to help protect and keep safe our patients, visitors, staff and doctors from COVID-19.

Our hospital remains open and fully functional, with the appropriate safeguards and containment precautions now in place.

If you think you may have COVID-19:

  1. Call 13 HEALTH (13 43 25 84)
  2. Self-Isolate
  3. Present to the Baillie Henderson Hospital, COVID-19 Fever Clinic, 10am-6.00pm 7 Days, or
  4. Present to the Toowoomba Hospital Emergency Department
  5. In an emergency, dial 000

Information for Patients 

If you are booked to come into hospital, our staff will be asking additional screening questions prior to your admission regarding your general state of health and travelling history. 

Please contact your Doctor's rooms for advice if you are;

  • Experiencing Coronavirus (COVID-19) symptoms such as fever, cough, sore throat or shortness of breath
  • Returned from International Travel in the past 14 days, or
  • Concerned that you may have Coronavirus (COVID-19)


Information for Visitors


From 6am Thursday 15 April 2021 our hospital visiting hours are 8am to 8pm.

Please use:

Entrance 1: Patient Admission & Discharge

Entrances 2, 3 & 4: Doctors' Appointments

Entrance 6: Visitors, Emergency Department & Qld X-Ray

As a condition of entry to the main hospital you must:

  • Complete the COVID-19 Screening Form
  • Pass through the thermographic cameras
  • Use hand sanitiser

You may not visit if:

  • You are currently diagnosed with COVID-19
  • You are awaiting a COVID-19 test result
  • You have been asked to self-quarantine
  • You have had contact with a person with COVID-19 or have returned from overseas in the past 14 days
  • You have a fever (37.5 degrees or more) or a cough, runny nose, sore throat, shortness of breath, fatigue, diarrhoea, vomiting or nausea or loss of smell and/or taste
  • Have been in a declared hot spot in the past 14 days.

We thank you for your assistance in promoting community health and well-being.    

About coronavirus

The COVID-19 novel coronavirus is a new strain of coronavirus affecting humans.

Some coronaviruses can cause illness similar to the common cold and others can cause more serious diseases such as Severe Acute Respiratory Syndrome (SARS6) and Middle East Respiratory Syndrome (MERS7).

This novel coronavirus is still new and as such we are still learning more about it.

The World Health Organization (WHO) is leading the global response to the novel coronavirus outbreak and is working with Chinese authorities and global experts to learn more about the virus including how it affects people, how it is transmitted and what countries can do to respond.

Symptoms, diagnosis and treatment

A number of clinical symptoms have been reported in identified cases of novel coronavirus. These symptoms include:

  • fever
  • a cough
  • sore throat
  • fatigue
  • shortness of breath.

Anyone with these symptoms who has travelled to or through mainland China, Iran or South Korea in the past 14 days should see a doctor immediately. Before your appointment, please call ahead and advise of your symptoms and recent travel so necessary precautions can be undertaken.

People with suspected novel coronavirus will be tested and may also need to have a chest x-ray.

There is no specific treatment for COVID-19 infection. Antibiotics are not effective against viral infections. However, most of the symptoms can be treated with supportive medical care.

The Queensland Government has added COVID-19 novel coronavirus to the state’s notifiable conditions list.

Protecting yourself and others from the novel coronavirus

Novel coronavirus is transmitted from person to person, usually when an infected person coughs or sneezes. Transmission may occur from contaminated surfaces, so it is important to frequently wash your hands.

To protect yourself and others from infection practice good hand and respiratory hygiene including:

  • cleaning hands with soap and water or alcohol-based hand rubs
  • covering your nose and mouth with a tissue or flexed elbow when coughing or sneezing
  • avoiding contact with anyone who has symptoms such as fever, a cough, sore throat, fatigue, and shortness of breath.
  • staying home if you are unwell.

Based on current advice, only people who have returned from mainland China, Iran or South Korea, are unwell and have access to a face-mask should use it. For anyone else who does not have symptoms, a face-mask is not necessary.
There is no need to cancel any events or gatherings or take additional precautions to normal practice. People who are unwell should not attend public events.